Something not quite right? No problem! Simply return, no questions asked within 14 days.
The only requirements we have is that the item (s) is received back to us by the 14th day, is unused, unworn, in the original packaging with ALL tags still intact. If your item shows signs of wear or the tags have been removed for any reason we will not process your refund.
When returning an item please include your packing slip so we know who it’s from. Please mail back to the address on your enclosed packing note.
Refunds (excluding any initial postage costs) will be processed within 3 business days.
You are responsible for paying for your own shipping costs when returning your item. Unfortunately shipping costs are non-refundable. Refunds (excluding any initial postage costs) will be processed within 3 working days.
Our postage costs are subsidised by us and even though we offer free delivery on orders over £70.00, please be advised that if you need to return an item and your remaining balance falls below the required free delivery threshold, an automatic £3.50 postage fee will be deducted from your refund.